
If you're having a problem with printer connectivity in Windows, go to Fix printer connection and printing problems in Windows. If you're having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems in Windows. If the driver is already installed on your system, updating (overwrite-installing) may fix various issues, add new functions, or just upgrade to the available version. Open settings for Printers & scanners Related topicsįind out how to install a printer in Windows.įind out how to add a printer or scanner in Windows.įind out how to install the latest driver for your printer in Windows.įind out how to set a default printer in Windows.įind out how to view the print queue in Windows.įind out how to change a printer’s status from “offline” to “online” in Windows. The package provides the installation files for HP Smart Install CD Driver version 10.0.0.1. Get assistance for: drivers, software downloads, software updates, patches, find authorized support roviders, replacement parts, product registration, hp training and education, service centers, forums and community, warranty, and contact information. If Windows doesn’t automatically find a new driver after the printer is added, look for one on the device manufacturer's website and follow their installation instructions. Directory of HP support and additional resource information. HP J etDirect cards also come with software that. To reinstall the printer, select Add a printer or scanner and then select the name of the printer you want to add. HP J etDirect utilities and printer drivers are built into the new Microsoft Windows NT system software.

Select the name of the printer, and then choose Remove device.

Open Start > Settings > Devices > Printers & scanners. Make sure your printer is on and connected to your PC. If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers.
